Error on list export to excel file

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  • gzeli
    Junior Member
    • Oct 2025
    • 2

    #1

    Error on list export to excel file

    Helllo
    does anyone enconter trouble while exporting selected list to excel file such us:

    exporting list to excel file for the first time in session works fine but

    exporting list to excel file for the second time returns error that dissapears after clearing browser cookies
  • heint
    Member
    • Jun 2025
    • 36

    #2
    Greetings, gzeli,

    What exact EspoCRM version are you on? Also, what specific entity are you trying to export records of? On my 9.2.2 Espo, everything seems to work fine.
    It would be nice if you could clarify the error you get as well.

    Comment

    • gzeli
      Junior Member
      • Oct 2025
      • 2

      #3
      EspoCRM version: 9.1.9
      custom entity on BasePlus

      ERR_CONECTION_RESET
      with URL: myespoaddress/?entryPoint=download&id=68fb6d0a88d96feba

      in logs there is an entry with download but no errors



      Comment

      • heint
        Member
        • Jun 2025
        • 36

        #4
        Please, try to enable debug mode for your instance following steps from documentation: https://docs.espocrm.com/administrat...ng/#debug-mode.
        Then recreate the export logic again and check for any error in the log file. It would be nice if you could share the file after removing sensitive information if needed.

        Also, kindly recreate this logic in a different browser; maybe it could clarify the issue related to old cache processing.

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