Send Email Notification Job Shows Success, but No Emails Sent for Tasks/Project Tasks

[mevisy]

Hi all,

I am using EspoCRM 9.2.2 with the Project Management extension 1.3.1.
I have connected and tested both a group mailbox and a private mailbox. Test emails are being sent successfully. The jobs are running.

In the log under Administration -> Data -> Job: Send Email Notifications, the status shows Success.

However, no notification emails are sent when I create a new task or project task.

Under Administration -> Notifications, the checkbox for Send Email Notification is enabled, and both Tasks and Project Tasks are selected.

I have no idea why the notification emails are not being sent or received.

Thanks!

[heint]

Greetings,mevisy,

The described feature works only for users who are not currently in the system. Basically, you will not get a notification after assigning, for example, a project task to yourself.

Additionally, can you please share the screenshot of the Administration > Notifications settings?

Also, one of the reasons could be the outbound email is not configured correctly; please check thefollowing link: https://docs.espocrm.com/administrat...-email-account.

[mevisy]

Thank you very much!
I had missed that: "...only for users who are not currently in the system..."