Hi! I noticed that your system is also positioned as a CRM for Healthcare. Could you please clarify if it is HIPAA compliant? Do you have any users (examples) who use the CRM for Healthcare?
CRM for Healthcare
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Hello irena.kiv
i would say that EspoCRM is a solid base of CRM for various industries, but it's a BASE. I would not call it a ready product for a hospital for example, because it requires adjustment.
I personally treat HIPAA as similar to GDPR and EspoCRM contains mechanisms like possibility to mark fields which contains personal data. Thanks to this, you can permanently erase personal data from record.
You can read more about this here: Data privacy - EspoCRM Documentation -
Hello irena.kiv
i would say that EspoCRM is a solid base of CRM for various industries, but it's a BASE. I would not call it a ready product for a hospital for example, because it requires adjustment.
I personally treat HIPAA as similar to GDPR and EspoCRM contains mechanisms like possibility to mark fields which contains personal data. Thanks to this, you can permanently erase personal data from record.
You can read more about this here: Data privacy - EspoCRM Documentation geometry dashLast edited by Thaeeks; Yesterday, 01:14 AM.Comment
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I'm also working on configuring Espo for healthcare related crm and services. Allthough I'm new to Espo CRM and still have tons to learn, but as others wrote here, it's a matter of configuration and setting up things the proper way. Espo seems to have all the building blocks ready.👍 1Comment
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