Mass Update "Default Team" fails with "Not Valid" despite user being in the team

[Alexis]

Hi,

I have an error when I want to mass update Default Team for 1 or more users !



EspoCRM Version: 9.1.9

Steps to reproduce :

1. Administration > Users.
2. Select one or multiple users who:
   • Belong to a team (e.g., "DFCA") but have no default team assigned (field is empty).
3. Click Actions > Mass Update.
4. Add the Default Team field via the dropdown.
5. Select the team the user(s) already belong to (e.g., "DFCA").
6. Attempt to save the update.
7. Get the error message

Expected behavior: The mass update should succeed, assigning the selected team as the default for all chosen users.

Actual behavior:

• Error message: "Not Valid".
• Tooltip: "Default Team should be one of user's Teams", despite the user(s) already being in the selected team.

Additional context:

• Users are already members of the team being assigned as default.
• Issue occurs whether selecting one user or multiple users.
• Tested with team "DFCA", and other teams, still got the error

Why this is an issue/bug : The validation message implies the selected team isn’t in the user’s teams, but the user is in the team.

[lazovic]

Hi Alexis,

Thank you for your feedback.

This issue will be fixed in EspoCRM v9.2.