How can I include case comments from Posts as a selectable option in Case reports?

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • samis
    Junior Member
    • Jul 2025
    • 3

    #1

    How can I include case comments from Posts as a selectable option in Case reports?

    I tried to add a link between the Case and Post entities in Entity Manager > Case > Relationship in order to have the ability to view comments when generating a pdf report, however, "Post" does not appear as an option in the Foreign Entity drop down. How can I enable case comments so I can include them when generating a pdf report? Or is there a differen approach needed?
    Attached Files
  • heint
    Junior Member
    • Jun 2025
    • 13

    #2
    Greetings,samis,

    It seems like you need to add a new field to the Case entity and grab all Posts (notes) there. A good detailed solution of this you can find here: https://forum.espocrm.com/forum/gene...-pdf-templates.

    Comment

    Working...