How to Send Emails to Multiple Addresses in a Single Lead Record

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  • lj4353
    Senior Member
    • Nov 2023
    • 146

    #1

    How to Send Emails to Multiple Addresses in a Single Lead Record

    Hi,
    I’m using EspoCRM and in the Lead module, I have added multiple email addresses under one lead record (e.g., contactus@carters.com, jane.doe@carters.com, investor@carters.com).

    When I send a mass email or use a workflow to send an email, only the main email address seems to receive it.

    Is there any way to configure the system so that all the listed email addresses under a single lead can receive the email?
    Do I need to set something special in Campaign, Workflow, or BPM to achieve this?

    Thank you for your help!
  • victor
    Active Community Member
    • Aug 2022
    • 918

    #2
    Please create a topic in the developers section, maybe they can advise something. One workaround is to have a duplicate of each lead for each email address.

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