Is EspoCRM a good fit for my needs?

[looper]

I plan to hire a marketing team to generate leads, which will then be passed on to the sales team for conversion. I want to track the entire process through a CRM, with the ability to define specific roles and permissions for each user.

Could EspoCRM be a good option for my needs? Also, do I need any extension packs for this purpose? Thanks!

[shalmaxb]

First question: yes
second question: no

[rabii]

I would say definitely yes espocrm is a good fit for sales management.
Second question, if you wish to track everything meaning you would need reporting, get the Advanced Pack (powerful extension) for it is a required component to automate your process and get insights (reporting) on everything in your system.