Creating Knowledgebase Categories

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Gomez
    Junior Member
    • Jul 2024
    • 20

    #1

    Creating Knowledgebase Categories

    I'm sure I being really stupid here but I can't for the life of me figure out how to actually create Knowledgebase Categories.

    Can someone please point me in the right direction?
  • lazovic
    Super Moderator
    • Jan 2022
    • 1004

    #2
    Hi Gomez,

    Please follow these steps to manage Knowledge Base categories:
    1. Go to the Knowledge Base list view.
    2. Press on three dots under the "Create Article" button and choose the "Manage Categories" option:

      Click image for larger version

Name:	image.png
Views:	0
Size:	19.1 KB
ID:	117757
    3. Click on the plus to add a category and on the cross to remove a category:

      Click image for larger version

Name:	image.png
Views:	0
Size:	11.2 KB
ID:	117758

    Comment

    • Gomez
      Junior Member
      • Jul 2024
      • 20

      #3
      Hi lazovic

      Thank you so much - I would not have found that in a million years!

      Comment

      Working...