Activities, History, Tasks not showing on Leads side panel

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  • ryan@bwd
    Junior Member
    • Nov 2024
    • 14

    Activities, History, Tasks not showing on Leads side panel

    Hi,

    Activities, History, Tasks are not showing on any Leads side panel? See screenshot

    Thanks
    Ryan


  • lazovic
    Super Moderator
    • Jan 2022
    • 944

    #2
    Hi ryan@bwd,

    Can you please show the content of the {ESPO_DIR}/custom/Espo/Custom/Resources/layouts/Lead/sidePanelsDetail.json file?

    By default, this file either shouldn't exist at all, or it should contain something like this:
    Code:
    {
        "_delimiter_": {
            "disabled": true
        },
        "default": {
            "index": 0
        },
        "convertedTo": {
            "style": "success",
            "index": 1
        },
        "activities": {
            "index": 2
        },
        "history": {
            "index": 3
        },
        "tasks": {
            "index": 4
        }
    }
    You can also check the Side Panels layout setting for the Lead entity in the Administration:

    Click image for larger version

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    Last edited by lazovic; 04-25-2025, 08:29 AM.

    Comment

    • ryan@bwd
      Junior Member
      • Nov 2024
      • 14

      #3
      Thanks for the reply

      Sorry to sound dumb, but where do I find this info?

      Comment


      • victor
        victor commented
        Editing a comment
        What information are you asking about?
    • ryan@bwd
      Junior Member
      • Nov 2024
      • 14

      #4
      HI victor - The following 'Can you please show the content of the {ESPO_DIR}/custom/Espo/Custom/Resources/layouts/Lead/sidePanelsDetail.json file?'

      Comment


      • lazovic
        lazovic commented
        Editing a comment
        You need to go to this path on your server and open the file. Instead of {ESPO_DIR}, insert the server directory where your EspoCRM instance is located (this could be, for example, path /var/www/html/espocrm).
    • ryan@bwd
      Junior Member
      • Nov 2024
      • 14

      #5
      Hi victor & lazovic

      We have changed the json file to show the same as the screenshot above. We still sren't able to see the Activities, Tasks & History fields in the Side Panel

      Click image for larger version

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      Comment

      • victor
        Active Community Member
        • Aug 2022
        • 867

        #6
        ryan@bwd,

        Most likely, the solution to your problem has already been described on the forum: https://forum.espocrm.com/forum/gene...435#post106435.
        Please note that that topic is about Opportunity, while yours is about Lead.

        Comment

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