Importing: Add new e-mails for existing contacts

[zoul]

Hi! I am trying to import some contacts. Some of them already exist in our CRM, some are new. If a contact already exists (based on first and last name), is it possible to add the e-mail address from imported data to already existing e-mails for the contact? During my tests it seems like the e-mails were simply overwritten. Thank you!

[yuri]

Hi, I think there's no such an ability.

You can import all and then find duplicates and merge them manually.

[dreginald]

You can try an Update Import with Update By with First name and Last Name and add Email Address

[zoul]

You can try an Update Import with Update By with First name and Last Name and add Email Address

That’s what I tried, but if there are two different email addresses, they are not merged, one of them is discarded.

Hi, I think there's no such an ability.

You can import all and then find duplicates and merge them manually.

Thank you! I’ll write an API script to merge the data.