Trying to connect Facebook Leads Form to EspoCRM but getting error.

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  • REMOD
    Junior Member
    • Mar 2025
    • 3
    #1

    Trying to connect Facebook Leads Form to EspoCRM but getting error.

    'm trying to connect facebook ad leads form to EspoCrm new lead. But I keep getting this error in Zapier. Any suggestions? Failed to create a lead in EspoCRM


    The app returned "403"
    Tags: None
    • victor
      Active Community Member
      • Aug 2022
      • 863
      #2
      Please check if your API User has permission for Lead entity in Administration > API Users > API_USER_Name > Access.

      Click image for larger version Name: image.png Views: 0 Size: 164.8 KB ID: 117000​To interact with EspoCRM via API, you must create an API User, which will be granted certain permissions. These permissions are determined by the Role that you assign to this API User.

      More about API User: https://docs.espocrm.com/administrat...anagement/#api.
      More about Roles for Regular or API Users: https://docs.espocrm.com/administration/roles-management.

      Please let us know if there is anything we can do to help.

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