Voip Outgoing Call error

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • muulox
    Member
    • Jan 2022
    • 49

    Voip Outgoing Call error

    Hello,
    We have EspoCRM 9.0.4 - VoIP 2.0.4. ASTERIX AMI - GRANDSTREAM 6300 .
    We have a small issue with outgoing calls in the call list.
    For all calls that are of type outgoing call, our trunk number appears as the parent, and not the number of the client we called.
    In the PBX, in the CDR menu, it shows that a call was made from extension 104 to the client's phone number, but in Espo, our phone number [trunk] appears.
    I have attached a few pictures for clarity. What could be the problem? Has anyone else experienced something like this?
    Thank you!
    Attached Files
  • victor
    Active Community Member
    • Aug 2022
    • 857

    #2
    Hi,

    Is this issue still relevant on the current VoIP 2.1.1?

    Comment

    • muulox
      Member
      • Jan 2022
      • 49

      #3
      i'm still on version 2.0.X. In version 2.1.0, I encountered an error where if someone called extension 100 and it didn't answer, the call was redirected to extension 101, and even if it was answered, it showed as a missed call in ESPO. Maybe next week I'll test version 2.1.1 and give you feedback."

      Comment

      • muulox
        Member
        • Jan 2022
        • 49

        #4
        And the isuet: For all calls that are of type outgoing call, our trunk number appears as the parent, and not the number of the client we called. is steel active.

        Comment

        Working...