Error 500 - Calender?

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  • tayling
    Member
    • Apr 2023
    • 57

    Error 500 - Calender?

    Since upgrading to Version 9, we are getting consistent error 500s on just the calls tasks and meetings - I am thinking an issue with the calendar but cannot see any logic
    Does anyone else see this issue?
  • emillod
    Active Community Member
    • Apr 2017
    • 1445

    #2
    Can you post logs here? Troubleshooting - EspoCRM Documentation

    Comment

    • tayling
      Member
      • Apr 2023
      • 57

      #3
      Here are the partial logs from today - thanks
      Attached Files

      Comment

      • tayling
        Member
        • Apr 2023
        • 57

        #4
        I have had fileinfo enabled and awaiting to check the log again

        Comment

        • tayling
          Member
          • Apr 2023
          • 57

          #5
          thanks - cleared cache and rebuilt but still getting the file_info error in the logs as a critical error - I have checked to see that file_info is enabled. It would be good if file_info check was in the system requirements page to double check it is within EspoCRM
          Attached Files
          Last edited by tayling; Today, 04:26 AM. Reason: logs added

          Comment

          • victor
            Active Community Member
            • Aug 2022
            • 778

            #6
            Try to provide logs not in the form of a picture, but in the form of text or a file with text.

            It seems that you have a problem with PHP (possibly confusion with its versions).
            When you write the command in the CLI:
            Code:
            php -v
            What is the result? If PHP is less than 8.2, EspoCRM 9+ will not work correctly.

            If PHP is 8.2 or newer, then try simply restarting your server (without restarting, php files are cached and the server uses an older version).

            The error on your screenshots may mean that the Fileinfo extension, which is required for the Intervention Image library to work, is not installed or enabled in PHP.

            Run in the terminal:​
            Code:
            php -i | grep fileinfo​
            You should get something like:
            Code:
            /etc/php/8.3/cli/conf.d/20-fileinfo.ini,
            fileinfo
            fileinfo support => enabled

            ​​

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