I have lost Activity Panels

[smachado]

Hello !!!! I'm not sure but since I updated espocrm or since I installed the Advanced Pack the Activity Panel has disappeared only inside the Account entity. I have tried configuring it in the layout settings in the side panels under details but nothing appears. It is as if they have been deleted. Do you know how I can recover this?

Regards.

[lazovic]

Hi smachado,

Please try to replace/create the file {YOUR_INSTANCE_NAME}/custom/Espo/Custom/Resources/layouts/Account/sidePanelsDetail.json this way:

{
    "_delimiter_": {
        "disabled": true
    },
    "default": {
        "index": 0
    },
    "activities": {
        "index": 1
    },
    "history": {
        "index": 2
    },
    "tasks": {
        "index": 3
    }
}

After this, make a rebuild in Administration.

Screenshot:

[victor]

There are already similar topics on the forum, one of them with a solution: https://forum.espocrm.com/forum/gene...435#post106435

[smachado]

I've done what you say lazovic but it doesn't work. It still does not appear in the design configuration in Side Panels (detail) and if I give to Apply default values the sidePanelsDetail.json file is changed only to this:
{
‘_delimiter_": {
‘disabled": true
},
‘default": {
‘index": 0
}
}

[lazovic]

Please check this post: https://forum.espocrm.com/forum/gene...een#post106435.

[smachado]

I've done everything that comes in the publication that victor gave me but it hasn't worked. It is as if it had been removed from the kernel files. Do you know what files in the root of espocrm I can replace to make this panel work in account?

[victor]

I personally had a similar problem with Side Panels and it was solved in the same way as in the post above. However, I will duplicate it (the example is for Opportunity, in your case it will be Account):

Somehow in the file /var/www/html/fo/custom/Espo/Custom/Resources/metadata/clientDefs/Opportunity.json you had the line with "sidePanels": [] specified (screenshot 1).

I would like to add that this line from sidePanels can be located not only at the bottom of the document, but also at the top or anywhere, so you should search for it using the search function in the document "Ctrl+F".

The issue was resolved by performing the following steps:
1. In the file /var/www/html/your_instance_name/custom/Espo/Custom/Resources/metadata/clientDefs/Opportunity.json delete:

,
"sidePanels": []

The result should be something like screenshot 2.
2. In the file /var/www/html/your_instance_name/custom/Espo/Custom/Resources/layouts/Opportunity/sidePanelsDetail.json change all data (or create a file with the same name and extension) to:

{
"_delimiter_": {
"disabled": true
},
"default": {
"index": 0
},
"activities": {
"index": 1
},
"history": {
"index": 2
},
"tasks": {
"index": 3
}
}

As shown on the screenshot 3.
3. Make Rebuild and refresh opportunity page.

Please note that you can always contact the community's customizers and programmers for individual assistance, or contact EspoCRM technical support for paid support.