Salutation name not present in Lead conversion

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  • shalmaxb
    Senior Member
    • Mar 2015
    • 1614

    Salutation name not present in Lead conversion

    When I convert a lead to Contact, the salutation name is not fetched, although it is present in the lead. I already checked the translations, as in espoCRM there ar Mr., Mrs. as salutation names.
    As I do nit have access to the lead conversion detail view, I tried to change it by copying the respective field to the custom lead.json. But the I get an error

    [
    Code:
    2025-01-17 16:10:55] CRITICAL: (0) Field 'convertEntityList' has no type. :: GET /Lead/67868be4c6d694f77 :: /var/www/espocrm/application/Espo/ORM/Defs/FieldDefs.php(74)
    How will I get the salutaion Name in my language into the lead conversion.
  • victor
    Active Community Member
    • Aug 2022
    • 752

    #2
    I created in the Lead and in the Contact entity an additional option in "Options" in the Ukrainian language: identical in each of the entities (screenshots 1 and 2).
    When converting from Lead to Contact, my added value "пані" is automatically populated and the contact is created with Salutation Name "пані" (Screenshot 3).

    Maybe you don't have identical values ​in the "Options" of the salutationName field? I mean the left column in screenshot 4.
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