Disable notifications upon assignment

[tinchux]

Hi, I need to disable notifications upon case assignments to a team. My administration > configurations is all unchecked and I have not configured any entities.

When I assign a case to a team I receibe an email notification but I need to turn off that funtionality

Thanks in advance

[tinchux]

Sorry ! Any ideas to help?

Thanks

[victor]

Please send screenshots from:
- Administration > Notifications.
- Administration > Users > Your_user_name > Preferences > Notifications.

[tinchux]

I send you screenshots from this two sections.

it is Espocrm 5.9.3

Regards

[victor]

Unfortunately, I don't understand the language shown in your screenshots, so it's hard for me to help you. Also, the current version of EspoCRM is 8.4.2, where more options for managing Notifications have appeared. For example, similar screenshots in English from EspoCRM 8.4.2.

In my opinion, in EspoCRM 8.4.2, the options shown in screenshot 1 and 2 should be enough for you.