Error 500 on installing sales pack

[shalmaxb]

I know, it should be a folder permission issue, but all folders are configured according to the manual (755 for folders, 644 for files). The error stays for all folders of the sales pack:

[2024-11-11 21:45:40] ERROR: (500) Permission denied:
application/Espo/Modules/Sales/Acl
application/Espo/Modules/Sales/AppParams
application/Espo/Modules/Sales/Classes/Pdf/Quote/ItemListDataLoader.php
application/Espo/Modules/Sales/Controllers
application/Espo/Modules/Sales/Core/Helper.php
application/Espo/Modules/Sales/Entities
application/Espo/Modules/Sales/Hooks/Opportunity/OpportunityItem.php
application/Espo/Modules/Sales/Jobs/SalesPack.php
application/Espo/Modules/Sales/Repositories
application/Espo/Modules/Sales/Resources/i18n/cs_CZ
application/Espo/Modules/Sales/Resources/i18n/de_DE
application/Espo/Modules/Sales/Resources/i18n/en_US
application/Espo/Modules/Sales/Resources/i18n/es_ES
application/Espo/Modules/Sales/Resources/i18n/fr_FR
application/Espo/Modules/Sales/Resources/i18n/it_IT
application/Espo/Modules/Sales/Resources/i18n/lt_LT
application/Espo/Modules/Sales/Resources/i18n/lv_LV
application/Espo/Modules/Sales/Resources/i18n/pl_PL
application/Espo/Modules/Sales/Resources/i18n/ru_RU
application/Espo/Modules/Sales/Resources/i18n/uk_UA
application/Espo/Modules/Sales/Resources/layouts/Invoice
application/Espo/Modules/Sales/Resources/layouts/OpportunityItem
application/Espo/Modules/Sales/Resources/layouts/Product
application/Espo/Modules/Sales/Resources/layouts/Quote
application/Espo/Modules/Sales/Resources/layouts/SalesOrder
application/Espo/Modules/Sales/Resources/layouts/ShippingProvider
application/Espo/Modules/Sales/Resources/layouts/Tax
application/Espo/Modules/Sales/Resources/metadata/app
application/Espo/Modules/Sales/Resources/metadata/clientDefs
application/Espo/Modules/Sales/Resources/metadata/entityDefs
application/Espo/Modules/Sales/Resources/metadata/pdfDefs
application/Espo/Modules/Sales/Resources/metadata/recordDefs
application/Espo/Modules/Sales/Resources/metadata/scopes
application/Espo/Modules/Sales/Resources
application/Espo/Modules/Sales/SelectManagers
application/Espo/Modules/Sales/Services
client/modules/sales/res/templates/opportunity/fields/item-list
client/modules/sales/res/templates/opportunity/record
client/modules/sales/res/templates/opportunity-item/fields/name
client/modules/sales/res/templates/quote/fields/item-list
client/modules/sales/res/templates/quote/record
client/modules/sales/res/templates/quote-item/fields/name
client/modules/sales/res/templates/quote-item/fields/tax-rate
client/modules/sales/src/acl
client/modules/sales/src :: POST /Extension/action/install :: /var/www/espocrm/application/Espo/Core/Upgrades/Actions/Base.php(176)

[Vadym]

Hi shalmaxb,

What Sales Pack extension version do you trying to install? And in what way? Please provide steps to reproduce.

[shalmaxb]

espoCRm most recent version, sales pack most recent version. Installing from Admin GUI, where there is already an old version of the sales pack (1.1.9). Should I deinstall it before?

[yuri]

Try de-installing the old version. Then check whether the directory application/Espo/Modules/Sales exists. If exists, delete it manually. Then you can try to install the new one.