Error 500 while converting lead

[Jakub Vylicil]

Hi Everyone - I recently bumped into error 500 (multiply mentioned here) while trying to convert lead to company -> Do anyone know where to look to fix this issue?

I am sorry to spam troubles here ...

With best regards,

Jakub

[victor]

This problem has already been considered and its solution here: https://forum.espocrm.com/forum/deve...332#post111332

During the conversion from Lead to Contact (Opportunity or Account), data fields (which have exactly the same name) are copied from Lead to Contact(Opportunity or Account). This error occurs in the following cases:

• If the name of the fields is identical in Lead and Contact(Opportunity or Account), and the field types are different.
• If the name of Enum or Multi-Enum type fields is identical in Lead and Contact(Opportunity or Account), but Options differ in settings.
• If the name of the Enum or Multi-Enum type fields is identical in Lead and Contact(Opportunity or Account), but the Options in Lead remain old (typical for old leads) --> then we edited the Options in the Contact(Opportunity or Account) settings and try to convert. The system sees the Option mismatch and we get a validation error like you have.

For fields of the Enum or Multi-Enum type that have an identical value, it is better to immediately use the Options Reference option when creating/editing the field.

[Jakub Vylicil]

Thank you Victor! Will look into that!

[Jakub Vylicil]

Thank you Victor! Will look into that!

I have found problem - thanks for your coment -> I have field in account which needs to be filled for saving - and from lead it cannot be converted due to this condition -> therefore I removed it and it works. THANK YOU!