How to Configure WSS for WebSocket Connections in ESPOCRM

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  • partomas
    Active Community Member
    • Sep 2018
    • 334
    #1

    How to Configure WSS for WebSocket Connections in ESPOCRM

    Hello ESPOCRM Team,

    I am experiencing an issue with my ESPOCRM system related to WebSocket connections. The problem arises when our HTTPS-configured site attempts to connect via an insecure WebSocket endpoint, resulting in a mixed content error. The error messages we are encountering are as follows:

    "Mixed Content: The page at 'https://my.xxxx.com/#Email' was loaded over HTTPS, but attempted to connect to the insecure WebSocket endpoint 'ws://my.xxxx.com:8351/?authToken=ae7aae101089997b0df98d7fa5b&userId =608fabb339966aa63'. This request has been blocked; the endpoint must be available over WSS."

    "Failed to construct 'WebSocket': An insecure WebSocket connection may not be initiated from a page loaded over HTTPS."

    Could you please guide me on how to properly configure ESPOCRM to use wss:// instead of ws:// for WebSocket connections? This change is essential to ensure our communications are secure and to comply with the best practices for HTTPS sites.

    Any detailed steps, documentation, or relevant settings that would assist in resolving this issue would be greatly appreciated.

    Thank you for your assistance.
    ​
    Last edited by partomas; 10-17-2024, 04:48 PM.
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8621
      #2
      Maybe someone from the community could help. Our team has been extremely busy the last week and likely will still be for a while.

      I believe there were topics related to your issue.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • yuri
          Member
          • Mar 2014
          • 8621
          #3
          WebSocket - EspoCRM Documentation
          https://docs.espocrm.com/administration/websocket/#ssl-support
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • partomas
              Active Community Member
              • Sep 2018
              • 334
              #4
              I'm not sure about WebSocket Connections code, might be someone can explain me, but according to error message it's looks like that standard configuration forward to ws:// instead of wss://

              My question where should I set to the system to use wss:// instead of ws://? Apache settings not help me much if request from the system are set to ws://.

              ​

                Comment

                • yuri
                  Member
                  • Mar 2014
                  • 8621
                  #5
                  WebSocket - EspoCRM Documentation
                  https://docs.espocrm.com/administration/websocket/#config-params


                  webSocketUrl

                  If it's not set, then wss will be automatically used if the page is loaded through HTTPS. You might have specified "webSocketUrl" in the config with "ws://". You need to fix if so.
                  If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                    Comment

                    • Packman
                      Junior Member
                      • Jun 2024
                      • 1
                      #6
                      We have the same here. We have installed in docker behind traefik. Our websocket-config is included below and was done according to the docs.
                      Websockest are not working at all. Nothing is in the logfiles. In developer console I find wss://crm.xxxxx.at/ws?authToken=30a406284d9532ac221654ba9e797229&user Id=66d6d7b279c96215b

                      Any help would greatly be appreciated.

                      ​espocrm-websocket:
                      image: espocrm/espocrm:8.4.2
                      container_name: espocrm-websocket
                      environment:
                      ESPOCRM_CONFIG_USE_WEB_SOCKET: "true"
                      ESPOCRM_CONFIG_WEB_SOCKET_URL: "wss://crm.xxxxx.at/ws"
                      ESPOCRM_CONFIG_WEB_SOCKET_ZERO_M_Q_SUBSCRIBER_DSN: "tcp://*:7777"
                      ESPOCRM_CONFIG_WEB_SOCKET_ZERO_M_Q_SUBMISSION_DSN: "tcp://espocrm-websocket:7777"
                      volumes:
                      - /opt/espocrm/espocrm:/var/www/html
                      restart: unless-stopped
                      labels:
                      - traefik.enable=true
                      - traefik.http.routers.espocrm-ws.rule=Host(`crm.xxxxx.at`) && PathPrefix(`/ws`)
                      - traefik.http.routers.espocrm-ws.entrypoints=https
                      - traefik.http.routers.espocrm-ws.tls=true
                      - traefik.http.routers.espocrm-ws.tls.certresolver=cloudflare
                      - traefik.docker.network=proxy

                      depends_on:
                      - espocrm
                      entrypoint: docker-websocket.sh
                      networks:
                      - proxy

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