Hello!
We have multiple M365 tenants for different domains, ex.: tenant A - aaa.com, tenant B - bbb.com
Since in Administration -> Integrations -> Outlook can be configured only one tenant, tenant A is configured there, everything with mail accounts from tenant A in CRM is ok, we can fetch and send emails.
But we need to use mailboxes from tenant B, so i just added them in Group Email Accounts and successfully connected using Outlook extension button. I see green status "connected" but unfortunately sending and receiving not works. I found such error in logs:
When account is not connected to Outlook i can send emails through Authenticated SMTP but fetching since Microsoft disabled Basic Authentication for IMAP.
What can be done about that? Is it possible to use multiple tenants with Espo?
We have multiple M365 tenants for different domains, ex.: tenant A - aaa.com, tenant B - bbb.com
Since in Administration -> Integrations -> Outlook can be configured only one tenant, tenant A is configured there, everything with mail accounts from tenant A in CRM is ok, we can fetch and send emails.
But we need to use mailboxes from tenant B, so i just added them in Group Email Accounts and successfully connected using Outlook extension button. I see green status "connected" but unfortunately sending and receiving not works. I found such error in logs:
Code:
[2024-10-11 08:17:23] DEBUG: API (0) cannot select INBOX, is this a valid transport?; POST /InboundEmail/action/testConnection; Input data: {"host":"outlook.office365.com","port":993,"security":"SSL","username":"eb@bbb.com","password":null,"id":"6707fc46b1ae47da3","emailAddress":"*****"}; Route pattern: /{controller}/action/{action}; Route params: Array ( [controller] => InboundEmail [action] => testConnection ) [2024-10-11 08:17:58] DEBUG: API (500) sendingFail; POST /Email/sendTest; Input data: {"server":"smtp.office365.com","port":587,"auth":true,"security":"TLS","username":"eb@bbb.com","password":null,"authMechanism":"login","fromName":"EB","fromAddress":"eb@bbb.com","type":"inboundEmail","id":"6707fc46b1ae47da3","emailAddress":"*****"}; Route pattern: /Email/sendTest
What can be done about that? Is it possible to use multiple tenants with Espo?
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