Hi i am using email to case for my espocrm. Sometimes the inbound emails are not mapped with the case and their status is also "Being Imported" instead of Archive . Any solution or suggestion?? what i am doing wrong please help.
Announcement
Collapse
No announcement yet.
Email To case emails are always in "Being Imported" Status
Collapse
X
-
Hi abhilash.kumar.niit,
Are you using external email client for emails fetching?
Please provide EspoCRM error log and screenshot of Group Email Account to get more details about your issue.
-
Comment
-
Hi espocrm i have the 8.3 version of espo it works fine but some time the emails are not being imported correctly the status shows " Being Imported" for always.
- Likes 1
Comment
-
Comment
-
Hi yuri,
unfortunately it happens occasionally and below is the given error from logs.
Accessing related records with Entity::get is deprecated. Use $repository->getRelation(...)->find()Last edited by abhilash.kumar.niit; 09-10-2024, 10:11 AM.
-
Comment