Descriptions not being sent on "Send invitation" emails for Calls or Meetings

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • chr1z
    Junior Member
    • Jul 2024
    • 2

    Descriptions not being sent on "Send invitation" emails for Calls or Meetings

    On the self hosted version, when we created a new call or meeting and have it send invitations... the invitation sends without issue but doesn't include the description.
    We've tried simple test for the description and meeting links and neither gets sent.

    Adminstration -> Template Manager -> Invitation :: Meeting

    AND

    Adminstration -> Template Manager -> Invitation :: Call


    Both have the similar templates that include:

    {{#if isUser}} {{#if description}}

    {{{description}}}

    {{/if}} {{/if}}

    But still no description is sent. Any ideas?
  • rabii
    Active Community Member
    • Jun 2016
    • 1250

    #2
    The description will appear if only the recipient is a user. You can see the {{#if isUser}} which checks if the recipient is a crm user then they will be able to see the description otherwise if they are not a user then they won't be able to see the description.
    Rabii
    Web Dev

    Comment

    Working...