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  • emails issue

    Hey, I'm faced with an issue where the scheduled jobs for personal and group email accounts stopped working and I have no idea what it could be.

    The minute cron job fails with an error message in the log of:
    `ERROR: CronManager: Failed job running, job [63b90b90344a0eeb4]. Error Details: Job CheckEmailAccounts 63b90973703d29632: [500] Email Account 63b90973703d29632 is not active`​

  • #2
    The log message says that your Personal Email Account's status is set to 'Inactive'. Or unchecked 'Fetch Emails' checkbox.

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