Problem email template - 2 or more columns in one row are showing in seperate rows

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  • MONBERG
    Junior Member
    • Jun 2024
    • 26

    Problem email template - 2 or more columns in one row are showing in seperate rows

    Hey guys
    I use a CRM for a while and am trying to setup an email template, which contains row and rows with 2 or more columns. But whatever i do, everytime after i click save
    totally different looking Email template, where it seperates the rows as a list and not as a columns in row.
    I tried to remove padding, setup a width of template, reduce size but unsuccessfuly .
    There are some screens of problem .
    Please help​
  • shalmaxb
    Senior Member
    • Mar 2015
    • 1603

    #2
    can you post the html?
    seems you are using some kind of template builder. Is this espoCRM?

    Comment

    • MONBERG
      Junior Member
      • Jun 2024
      • 26

      #3
      It is espoCRM, there is some builder we use but its actually built in it. I provide screenshot so you can see.
      Actually i cant find the HTML code anywhere in the, but i attach an export of the template in .mjml format of the template i have problem with.
      Attached Files

      Comment

      • shalmaxb
        Senior Member
        • Mar 2015
        • 1603

        #4
        I guess it has something to do with mjml and the editor in espoCRM. The mjml itself works, but I think, the editor strips some tags. So it would be good to get the html. Perhaps you can find it in the MySQL database, where it is saved.
        The attachment shows your code and what should be displayed in the mjml-demo.

        In mjml demo you can output the HTML, but even that won`t work, as it outputs the CSS and HTML not inline and so it won`t work with the espoCRM editor.
        You could take the HTML an convert it to inline CSS with an online tool and then copy the created inline HTML back to the editor. This could work but you loose the benefits of mjml integrated to your CRM.
        Last edited by shalmaxb; 06-22-2024, 04:44 AM.

        Comment

        • castigation
          Junior Member
          • Dec 2024
          • 4

          #5
          Has anyone had luck with a workaround for the email templates? We have used Mailchimp CSS Inliner Tool but it is quite the same result.

          The biggest problem is Outlook Classic, the emails look fine on Gmail and Outlook Web. But most of the people we send templates to, use Classic Outlook...

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