How to change de default TEAM when creating CASES

[rfrancocantero]

Hi,

I cannot find where to change the default assigned TEAM in CASES. Where can I change this?

[ChrisSka83]

Already tried here:

#Admin/fieldManager/scope=Case&field=teams

Enter the teams for Standard.

[yuri]

You can utilize a formula script to set a team upon a condition. Or the Workflows tool from the advanced pack.

[rfrancocantero]

Thanks!