Popup | Multi Assigned users

[mzingy]

When I try to create a popup for all assigned users, it doesn't appear.

Espocrm Current version: 8.1.5

Php 8.1

https://docs.espocrm.com/administration/multiple-assigned-users/

Error log

[2024-04-07 13:50:02] ERROR: Popup notifications: Called `getLinkMultipleColumn` on not supported field `users. [2024-04-07 13:50:02] DEBUG: BPM: processPendingFlows [2024-04-07 13:50:02] DEBUG: BPM: processTriggeredSignals [2024-04-07 13:50:02] ERROR: JobManager: Failed job running, job '6612a48a1ef21a6f4'. Called `getLinkMultipleColumn` on not supported field `users.; at /home/crm/application/Espo/Core/ORM/Entity.php:387. :: #0 /home/crm/application/Espo/Modules/Crm/Jobs/SubmitPopupReminders.php(113): Espo\Core\ORM\Entity->getLinkMultipleColumn() #1 /home/crm/application/Espo/Core/Job/JobRunner.php(233): Espo\Modules\Crm\Jobs\SubmitPopupReminders->run() #2 /home/crm/application/Espo/Core/Job/JobRunner.php(210): Espo\Core\Job\JobRunner->runJob() #3 /home/crm/application/Espo/Core/Job/JobRunner.php(120): Espo\Core\Job\JobRunner->runScheduledJob() #4 /home/crm/application/Espo/Core/Job/JobRunner.php(63): Espo\Core\Job\JobRunner->runInternal() #5 /home/crm/application/Espo/Core/Job/JobRunner.php(103): Espo\Core\Job\JobRunner->run() #6 /home/crm/application/Espo/Core/Job/JobManager.php(135): Espo\Core\Job\JobRunner->runById() #7 /home/crm/application/Espo/Core/ApplicationRunners/Job.php(51): Espo\Core\Job\JobManager->runJobById() #8 /home/crm/application/Espo/Core/Application/RunnerRunner.php(79): Espo\Core\ApplicationRunners\Job->run() #9 /home/crm/application/Espo/Core/Application.php(78): Espo\Core\Application\RunnerRunner->run() #10 /home/crm/application/Espo/Core/Job/JobTask.php(66): Espo\Core\Application->run() #11 /home/crm/vendor/spatie/async/src/Task.php(15): Espo\Core\Job\JobTask->run() #12 /home/crm/vendor/spatie/async/src/Runtime/ChildRuntime.php(26): Spatie\Async\Task->__invoke() #13 {main} [2024-04-07 13:50:03] ERROR: Popup notifications: Called `getLinkMultipleColumn` on not supported field `users. [2024-04-07 13:50:03] ERROR: Popup notifications: Called `getLinkMultipleColumn` on not supported field `users. [2024-04-07 13:50:03] ERROR: Popup notifications: Called `getLinkMultipleColumn` on not supported field `users. [2024-04-07 13:50:04] ERROR: Popup notifications: Called `getLinkMultipleColumn` on not supported field `users. [2024-04-07 13:50:04] ERROR: Popup notifications: Called `getLinkMultipleColumn` on not supported field `users.

[yuri]

The Bug Reports section has strict posting rules.

[yuri]

I assume you created the 'users' relationships in Tasks. That's the real cause of the problem.

[mzingy]

It was working before updating form 7.2.4 to 8.1.5



This is the screen of current relationship



Also, I tried establishing this relationship, but it didn't work

[mzingy]

I tested also another entity without mutli assigned users, and with the same issue
No popup

also i got the cron jobs didn't work

[victor]

Do you have other Scheduled Jobs working correctly? Maybe you have incorrectly configured crontab: https://docs.espocrm.com/administrat...ing-up-crontab?

[mzingy]

The issue is not related to cronjobs or settings. Everything works fine.

Solved by the last comment

Thank you

[yuri]

As I understand you implemented reminders for a custom entity. We officially don't support it. This fix should solve the problem: https://github.com/espocrm/espocrm/c...c116f68eea51c5

[mzingy]

Thank you
Solved !