Email from field name showing From: =?UTF-8?Q?info in header source

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  • Brad
    Junior Member
    • Mar 2024
    • 15

    Email from field name showing From: =?UTF-8?Q?info in header source

    Hi there,

    Get some strange behavior on received emails during my testing.

    From: =?UTF-8?Q?info - email address starts with info@ - there no white space before From Name - any ideas or help would be gratefully appreciated.

    Thanks
    Brad

  • Kharg
    Senior Member
    • Jun 2021
    • 439

    #2
    Hi,

    there’s already a bug report about this issue:

    Describe the bug When sending e-mails, Espo is adding =?UTF-8?Q? and other non-printable characters into 'From' and 'Subject' fields of the header. To Reproduce Send an e-mail via formula or via 'S...


    no ETA yet.

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    • yuri
      Member
      • Mar 2014
      • 8623

      #3
      What email client? What exactly is in the From Name. I believe we send a valid email conforming the standard, but some clients don't decode UTF8 encoded headers if there are only ASCII characters.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment

      • Brad
        Junior Member
        • Mar 2024
        • 15

        #4
        Thanks for the update - Always very concerned with anything that can effect mail delivery .. I am using .... " THE BAT " Just what I added before info the rest is OK - I did have an issue where the whole from Name (multiple words) was like that but I solved that by removing the from Name from the config file - From: =?UTF-8?Q?info=20@=20MY=20Business=20Names=20

        Comment

        • Brad
          Junior Member
          • Mar 2024
          • 15

          #5
          just incase that was not clear - this exactly was in the from - From: =?UTF-8?Q?info=20@=20MY=20Business=20Names=20

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