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Possible bug with image preview since 8.1.3

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  • Possible bug with image preview since 8.1.3

    I am cautious about bug reporting, but since the latest update the image preview in the modal pop-up makes problems. When I open espoCRM it does not work at all. I do a rebuild, sometimes works, sometimes not. I clear the browser cache, sometimes it works sometimes not.

    There is nothing in the log file, some errors in the console due to browser plugins. So I disabled all plugins, behaviour the same.
    Tried different browsers, all the same.

    Different installations behave different, some work, others not, even if they are the same.

    I do not have any idea anymore.

  • #2
    Hi shalmaxb,

    Can't reproduce your problem:

    - Install a clean EspoCRM 8.1.3.
    - Created a field with Image type.
    - Displayed this field in List view and Detail view.
    - Uploaded the image.
    - Click on it from List and Detail view (screenshots 1 and 2).​
    Attached Files

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    • #3
      I believe that. It is strange, that I have installations, where it works normally and others, which have this problem. There is no logical path to reproduce it. I will continue to observe.

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      • #4
        Hi,
        yes there are a logical path ... you say : many installations .. so certainly browser have some "data" from other installation.

        to test :
        open one installation with Chrome, other with Edge, other with Firefox.. and see what append.

        Maybe

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        • shalmaxb
          shalmaxb commented
          Editing a comment
          Thank you for the tip, but unfortunately did not work. Meanwhile the problem only exists in one installation. I guess there had been a file transfer problem (one or more files not completely transferred). I think I will do a fresh install.

      • #5
        Maybe try to lower the log level, then something will be printed in the log.

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        • #6
          Does it happen with any image type or maybe only with SVG?

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