Calls sync to google calendar was disabled but they till sync

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  • Russ
    Senior Member
    • Feb 2022
    • 423

    Calls sync to google calendar was disabled but they till sync

    Hey!
    So I disabled calls from external accounts->Google sync, they still sync, any option to disable it for sure?


    Thanks
  • victor
    Active Community Member
    • Aug 2022
    • 727

    #2
    Maybe you had a certain queue of jobs to sync with Google Calendar before you excluded Calls from it?
    - Try disabling the integration in Administration > Integrations > Google and re-enable it.
    - Also Disabled/Enabled in Administration > Integrations > Google > Users > YSER_NAME > External Accounts. Before Enabled, be sure to check whether Calls are not in the list of entities for synchronization.
    - Check the Extenal Accounts of other users to see if Calls are missing from the list of entities to synchronize.​

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    • Russ
      Senior Member
      • Feb 2022
      • 423

      #3
      thanks!

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