Process timeout, can I make the time limit for a process longer?

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  • abisbe
    Member
    • May 2021
    • 60
    #1

    Process timeout, can I make the time limit for a process longer?

    Hi,

    I've been trying to find this, which has probably been asked before, or even in the documentation, but I can't find it. I'm having an issue with a BPM process that launches a php process for document management, but this process takes too long, and even with the php process ending successfully, the BPM process stops before and ends giving a log of timeout.

    Can you tell me where can I modify the overall time for a process to be alive longer?

    Thanks a lot!
    Tags: None
    • abidoss
      Senior Member
      • Mar 2023
      • 228
      #2
      Try to modify the value of: workflowSendRequestTimeout in the config file

        Comment

        • yuri
          Member
          • Mar 2014
          • 8440
          #3
          How do you run a PHP process from a BPM process? Please provide more details, it's too vague and unknown. What exactly log, how long? Hours or minutes. Etc.
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • abisbe
              Member
              • May 2021
              • 60
              #4
              True, I use a POST http request, and the process takes around 10s or so. which is not enormous, but I figured enough to make the system think something is wrong.

              abidoss that's exactly right, I actually found this post too that helped me. I was struggling to find the right words for the search... T_T

              Http Request in Workflow sometime sends SMS othertime can't send due to timeout error - EspoCRM Open Source Community Forum
              https://forum.espocrm.com/forum/developer-help/74378-http-request-in-workflow-sometime-sends-sms-othertime-can-t-send-due-to-timeout-error
              When I used an API which works completely fine in API Tester but when I use same API in Workflow to send SMS when some entity field is Updated, then following case happens: It would sometime save the entity fast and send sms but sometime it would take time to update entity and won't send sms. Please let me know why it


              Thanks everyone, I modified the workflowSendRequestTimeout and now it's working perfectly.

                Comment

                • yuri
                  Member
                  • Mar 2014
                  • 8440
                  #5
                  Maybe re-design your remote service. So that it won't wait until the work is done, but create a job and run it in idle. It's a good practice to not to perform long executing tasks within an HTTP request.
                  If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                    Comment

                    • abisbe
                      #5.1
                      abisbe commented
                      01-30-2024, 02:48 PM
                      Editing a comment
                      true, what we do is that we fuse a set of documents into one (that's what the external process does) and then send that one, and it needs to be done at that moment. I'll try to look for a better way to do it! Thanks!
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