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Dynamic subcategory and location persistence based on main category selection

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  • Dynamic subcategory and location persistence based on main category selection

    Hello all,

    Apologies if this has already been asked, I poked around the forums but wasn't able to find what I was looking for.

    I'd like to be able to select a Problem Category, depending on the selected category a drop down becomes available.

    Currently, if the problem category "Hardware" is selected, a new Hardware subcategory shows up. The same goes for Software.

    My issue is that I want the subcategory to show up in the same place.

    Currently, I have two different entities that show up when the main Problem category is selected. In the layout manager I have each sub-category on the left and right, because I you can't "stack" items.

    I don't want the location of the subcategory drop down to change. I want it to be dynamic based on primary category selection and stay in the same place.

    Any assistance would be greatly appreciated,

    Click image for larger version

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    Thanks,
    Justin​
    Attached Files
    Last edited by Zoltar; 12-12-2023, 06:09 PM.

  • #2
    We answered our own question using the following method:

    Click image for larger version

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    • #3
      I like how you use 1.0 1.1 1.2 etc

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      • #4
        But I encountered one problem

        I have 3 Category
        Customer Request
        Network
        Facilities

        and their Subcategories



        but when I get back to update/change the category record
        - the subcategory does not require me to fill it to its correct subcategory
        -means-- I can save the category update even if its subcategory is Wrong...





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