No notification dot on bell icon, until page refresh

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  • Emmker
    Member
    • Nov 2023
    • 96

    #1

    No notification dot on bell icon, until page refresh

    Hi. When a user gets a new notification, the bell icon at the upper right does not get the "1" dot sign, but when I click on the bell the notification shows in the popup menu.
    The notification dot is not showing if I navigate to another menu either.
    The only way to reveal the notification dot is to refresh the page.
    Is that the normal behaviour?
    Is there something that I can do to have the dot show up immediately?
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  • yuri
    Member
    • Mar 2014
    • 8905

    #2
    Maybe you enabled WebSocket in the settings but did not set up it on the server.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • Emmker
      Member
      • Nov 2023
      • 96

      #3
      Originally posted by yuri
      Maybe you enabled WebSocket in the settings but did not set up it on the server.
      My webscocket is enabled and configured properly, but I still get the: WebSocket connection to 'wss://mydomain/wss?authToken="authtoken"&userId=1' failed:

      I am connecting to the espocrm through a cloudflare tunnel. Could it be that there is a problem with the way cloudflare handles the websocket requests?

      Comment

      • Emmker
        Member
        • Nov 2023
        • 96

        #4
        UPDATE

        There was no problem neither with cloudflare nor with my settings.
        The problem was that I had a file browser installed listening to 8080 port and the websocket could not work because of that.

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