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No notification dot on bell icon, until page refresh

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  • No notification dot on bell icon, until page refresh

    Hi. When a user gets a new notification, the bell icon at the upper right does not get the "1" dot sign, but when I click on the bell the notification shows in the popup menu.
    The notification dot is not showing if I navigate to another menu either.
    The only way to reveal the notification dot is to refresh the page.
    Is that the normal behaviour?
    Is there something that I can do to have the dot show up immediately?
    Attached Files

  • #2
    Maybe you enabled WebSocket in the settings but did not set up it on the server.

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    • #3
      Originally posted by yuri View Post
      Maybe you enabled WebSocket in the settings but did not set up it on the server.
      My webscocket is enabled and configured properly, but I still get the: WebSocket connection to 'wss://mydomain/wss?authToken="authtoken"&userId=1' failed:

      I am connecting to the espocrm through a cloudflare tunnel. Could it be that there is a problem with the way cloudflare handles the websocket requests?

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      • #4
        UPDATE

        There was no problem neither with cloudflare nor with my settings.
        The problem was that I had a file browser installed listening to 8080 port and the websocket could not work because of that.

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