BCC field in email entity for incoming emails

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  • ShulzR
    Member
    • Aug 2022
    • 32

    BCC field in email entity for incoming emails

    It would be very useful to add a BCC field for incoming messages and the ability to filter messages after this field.

    At this point, it is not possible to filter messages that came under a specific alias.
  • Vadym
    Super Moderator
    • Jun 2021
    • 345

    #2
    Hi ShulzR,

    Perhaps these threads will be helpful:
    Although the way and means of communication have changed a lot over the past few decades, emails are still remaining one of the most important forms of business communication.

    Comment

    • ShulzR
      Member
      • Aug 2022
      • 32

      #3
      Hi Vadym
      I read it, but I can't see anything about the email sent to me, when my email adress is in BCC.

      It is not possible to filter the e-mails received under the alias r.shulz@myco.de if the e-mail was sent as BCC to r.shulz@myco.de
      The current EspoCRM configuration only allows messages sent "to" & "copy to (CC)", so I miss every message sent by the client as BCC to me.

      If I am wrong, I will be grateful for your explanation.

      Comment

      • yuri
        Member
        • Mar 2014
        • 8440

        #4
        It's won't be possible by design. In Espo email records are not unique to a user, meaning if one email is sent and received as BCC for two Espo users, there still will be one email record in Espo. We can't expose BCC because of this.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • ShulzR
          Member
          • Aug 2022
          • 32

          #5
          Thank you yuri for the clarification.
          So is there any other way to display all e-mails sent ONLY to r.shulz.myco.de? (to, cc, bcc)
          I have over 30 other aliases redirected to the alias r.shulz.myco.de, so it is very difficult to control the e-mail without specific filters / views.

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