Knowledge Base links and documentation

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  • panuweb
    Member
    • Jun 2015
    • 65
    #1

    Knowledge Base links and documentation

    Hello

    I think it would be useful for the knowledge base to create links: within the same article and towards other articles.

    I also think that the documentation (video) of how to use the knowledge base is needed, because I am not sure if I am using it well.

    regards
    Tags: None
    • peterberlin
      Active Community Member
      • Mar 2015
      • 1004
      #2
      I think the link between articles is very good.
      We have integrated another field of keywords. This way the articles can be tagged with several keywords and the search works even better.
      peter

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        • yuri
          Member
          • Mar 2014
          • 8453
          #3
          Hi,

          You can add links to other articles in wysiwyg editor, using urls like #KnowledgeBaseArticle/view/576fc97c39716a85c
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • panuweb
              Member
              • Jun 2015
              • 65
              #4
              It is right. I tried it but the links open in a new tab, even if the box is not checked. This happens in all fields wysiwyg.

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