Outlook integration - it's probable that URL you use to access EspoCRM doesn't match

[novastream]

Hi,

I just bought the Outlook integration and followed the instructions but when I go to my user and try to enable the addin I get the following error.
"If this window is not closed automatically, it's probable that URL you use to access EspoCRM doesn't match URL specified at Administration > Settings > Site URL."

I've checked the following:
- Redirect URL is https://crm.mydomain.com/oauth-callback.php (site url is: https://crm.mydomain.com)
- The application is set to Web
- Client ID is present
- Client secret is present (value)
- Permissions is correct

I dont see any entries in data/logs
If I enable DEBUG in data/config.php I still don't get any entries in data/logs
I do have some IMAP connection attempts caused by basic auth (unrelated) so the logs do work

Any ideas?

[Kharg]

Hi,

I think you are using the wrong Redirect URL.

the correct one should be:

https://crm.mydomain.com?entryPoint=oauthCallback

[novastream]

Hi,

I think you are using the wrong Redirect URL.

the correct one should be:

Thanks, it seems like i just had to wait 60 minutes before it got working with the original callback url.

[Yura]

I got the same mistake!

If this window is not closed automatically, it's probable that URL you use to access EspoCRM doesn't match URL specified at Administration > Settings > Site URL.

Tried and oauth-callback.php and ?entry Point=oauthCallback

As I understand it, the authorization itself passes, but does not go into the admin panel itself!

Help

[yuri]

For Oauth 2.0 working it is required that a specified redirect URL has a domain (and protocol) the same as the domain of your instance. When you open your CRM in the browser, URL should be the same as the URL specified in Administration > Settings > Site URL. It's usually correct, but sometimes instance is moved and one need to fix it.

Moreover, when you configure Oauth, you specify a proposed redirect URL on the side of auth provide. It could be that the specified URL is not correct or not specified.

[Yura]

Strange, at first the logs were not recorded, but now they have appeared.

There are such extreme entries.


[[2023-11-19 11:35:09] ERROR: VOID: JWT parsing error. No or bad `exp`.
[2023-11-19 11:35:09] ERROR: (0) JWT parsing error.; GET /6559308c1ebf3ef34/App/user; line: 124, file: /home/23423234/domains/crm.mysite.com/public_html/application/Espo/Core/Authentication/Oidc/Login.php

The response from my Laravel site comes in this format
.....
"id_token"....
"token_type": "Bearer",
"expires_in": 31622400,
"access_token":
.........

expires_in is specified in seconds

The topic continued in my request

https://forum.espocrm.com/forum/international-support/russian/99885-ошибка-500-при-авторизации-по-openid-connect