Workflow Email Action - User Placeholder values incorrect

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  • qpoint
    Member
    • Aug 2021
    • 39

    Workflow Email Action - User Placeholder values incorrect

    Hi, I have a Workflow Action that sends an email to a Contact using a template that contains Placeholders for User such as {User.name}, {User.emailAddress}. However, the sent email appears to be issued by the System user, not the logged in user, so {User.name} shows as "System".

    {Contact.assignedUserName} works properly, but there are situations where a user not assigned to the Contact will trigger the workflow.

    This is a new install of Advanced Pack v2.10.0.

    Appreciate any suggestions.
  • yuri
    Member
    • Mar 2014
    • 8528

    #2
    Hi,

    Should work in the 2.11.1 version.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • qpoint
      Member
      • Aug 2021
      • 39

      #3
      Thanks, will try that.

      Comment

      • qpoint
        Member
        • Aug 2021
        • 39

        #4
        Installed the update. I see you fixed it in response to this, thank you. Confirming that it resolved the issue.

        Comment

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