Issues with google integration

[emillod]

Hello guys
i have an issue with google calendar authentication. I'm using google integration, where i want to use google calendar sync.
After i connected my google account to espocrm account everything is ok.

BUT
after few hours my configuration is reset and i have information in logs:
Espo.ERROR: Google Calendar Synchronization: XXXXXXXXXXX could not connect to Google Server when synchronizing the calendar "XXXXXXXXXXXXX" [] []

And then when i'm looking at external account site in my espocrm user settings, i have red button "Connect". After i connect to google account everything is ok.
And again, again, again.

Any ideas?

[Maximus]

What the EspoCRM and Google Integration Pack version do you use? I will try to reproduce.
Does this issue occur for admin or regular user?

[emillod]

Current version: 5.8.5
Google Integration 1.2.1

[emillod]

Basically i have this screen in external accounts: https://i.imgur.com/ve9RzSf.png
But after ~hour i have error in log and then i have red button: https://i.imgur.com/nBnMH4c.png

Then i need to reconnect my account, and i have error when i'm reconnecting google services: https://i.imgur.com/K2FPrrP.png
I'll working on that today. I don't think that there is an issue with that, but who knows..

[yuri]

Upgrading EspoCRM to the latest one or upgrading Google Integration both should fix the issue. Google changed API response recently so we needed to make modifications into code.

[emillod]

Maximus what do you think about yuri message?

I think that it doesn't matter of update. if it was a matter of updating the synchronization wouldn't work at all

[item]

Hello,
i have outlook integration and i have this with outlook word on log file :
Espo.ERROR: Google Calendar Synchronization: XXXXXXXXXXX could not connect to Google Server when synchronizing the calendar "XXXXXXXXXXXXX" [] []

but no amother issue

Regards

[emillod]

item thank you for your post.
Do you have latest version? Any ideas how to resolve this?

[item]

Hello emilod,
yes i have latest espocrm and latest extension.

I think you need update all.

Regards

[Maximus]

> Maximus what do you think about yurikuzn message?

Yurikuzn is the System Architect of EspoCRM. I believe him 100%.

[emillod]

Maximus i know that Yurikuzn is main developer of EspoCRM. I only want to find login in this, because from my point of view if i have version of extension which is not compatible with actual google api, it shouldnt work at all.

item do you still have issues?

[item]

Hello,
look my same error with outlook .. but all is ok ..

[2020-08-11 00:05:02] Espo.ERROR: Outlook Calendar Sync: XXX could not connect to Outlook Server while trying to sync calendar Outlook. [] []

i have this error every 5 minutes.

All is synchronized.. no need other user interaction

Regards

[emillod]

Could you let me know in which version you fixed this issue?

[emillod]

Maximus yuri i have version 1.3.2, i think it's the newest.
I even created clean instance of EspoCRM and i have the same issue.

[Maximus]

Hi emillod,
Sorry for the delayed reply.

> i have version 1.3.2, i think it's the newest.

No, the latest is v.1.4.1.

I have tested this issue. Well, on EspoCRM 5.9.3. and Google Integration 1.3.6. it stopped disconnected. The connection was established more than a few hours ago and still active. I will report you tomorrow whether something would happen.

[emillod]

Thank you. I've tested google extension on clean instance and found out that here was an issue in 1.3.2. Basically espocrm didn't refresh google token in database.