There creates a record in the 'mail_chimp_queue' table of your DB when Cron runs sync your target list with MailChimp. Syncing a very large audience into Mailchimp can take a while (e.g more than an hour). When Cron starts again, it checks whether the sync is complete. If so, it shows you a notification that should appear on the EspoCRM notification sign (on the right from the global search string). Please check whether you have received such notification.
Please try to sync again and check it after a few hours. Also, you can check whether such record was added to your DB.
Mailchimp Integration - synchronization of lists is not working
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Perhaps, the problem with syncing because you have reached the "max_contacts_size" on your MailChimp account. For instance, if you are using a Free MailChimp pack it allows you to store only 2000 contacts https://mailchimp.com/pricing/.
Regarding the syncing of smaller lists:
I created a list with 60 contacts an the syncing runs without a problem...Leave a comment:
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Perhaps, the problem with syncing because you have reached the "max_contacts_size" on your MailChimp account. For instance, if you are using a Free MailChimp pack it allows you to store only 2000 contacts https://mailchimp.com/pricing/.Leave a comment:
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No, not liek this big. But like 1-2 years ago I synced list with about 3000-4000 people successfully.Last edited by lucakuehne; 07-29-2019, 06:13 AM.Leave a comment:
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> but it should sync those with an email-address...
Yes, it should.
Please check this:
1. Whether the 'MailChimp Sync' and 'MailChimp Sync Queue' exists in the Administration -> Scheduled Jobs and if they have the 'Active' status, and how is their proceeding result?
2. Try to create a smaller target list (e.g. 10 contacts) and try to sync it.
3. Have you previously synced such big list with success?
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Yes, but it should sync those with an email-address...
Just for testing purposes I created another list in Espo and one in Mailchimp. I added 7091 contacts to that list and tried a manual sync. But it didn't work.Leave a comment:
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MailChimp doesn't sync the target list members if they haven't email address.Leave a comment:
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5.6.5
1.0.1
6085 contacts + 1526 leads (no accounts, no users)
I just checked it, and not everybody in the list does have an email-address... Would that be a problem?Leave a comment:
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Please provide the following information to let me test this issue:
1. The EspoCRM version
2. The MailChimp pack version,
3. How many users, contacts, etc. are in your target list?
4. Does everybody in the target list has specified email addresses?Leave a comment:
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As mentioned in the first post, there are no errors in the logs... Is there a separate log for the extensions?Last edited by lucakuehne; 07-25-2019, 02:16 PM.Leave a comment:
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Hi,
To sync your target list with MailChimp you have to manually push "synchronize now" and then Cron should execute the sync job. Perhaps Cron is not configured or the time of its execution not yet come. Firstly check whether you have configured Cron and when Cron should execute the sync job. Also, please check the EspoCRM error log file (EspoCRM/data/logs).Leave a comment:
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Mailchimp Integration - synchronization of lists is not working
Hi
I have a list in EspoCRM called "Newsletter (Interessenten Mail)", and I have a list called "Newsletter" in Mailchimp.
I setup the sync of those two lists like this:
But it is not working. Neither with auto- nor manual-sync (using "synchronize now"), to contacts I add to the list in EspoCRM won' get added in Mailchimp.
Any idea why this is not working? I also can't find an error in the EspoCRM logs...
Kind regards
LucaLast edited by lucakuehne; 07-25-2019, 01:19 PM.Tags: None
Leave a comment: