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VOIP Extension Integration with Free Version EspoCRM

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  • VOIP Extension Integration with Free Version EspoCRM

    Hi All,

    I have been using the free version espocrm for the past one year.

    Now I want to add VOIP functionality to the crm for which I have to purchase the extension.
    My question is, will the paid VOIP extension work with the free version espocrm?

    Thank you in advance.

  • #2
    Hello.
    The EspoCRM is free. Only extensions like VOIP, Advanced Pack, Mailchimp integration pack, etc. are paid. It should work.

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    • #3
      Thank you for the reply.
      .OK. So you are saying that the paid VOIP extension will work and integrate with free ESPOCRM right?

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      • #4
        Yes, it will.

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        • #5
          Thank you for the reply. I will purchase the VOIP Extension tomorrow.
          But I do not see VOIP Integration option in my CRM version 5.1.2.
          See the attached image. It just shows Google Map Integration and it does not show VOIP Integration option.

          What should I do? I want to make sure that the voip extension will work with my CRM before I buy the voip extension.

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          • #6
            Hello,
            I have investigated your screenshot. Well, it is ok. That's how it should be. Only after you will install VoIP extension on your instance it will be added. I recommend you to upgrade your EspoCRM version to the latest.

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            • #7
              I have just bought the VOIP extension. How do I install this VOIP extension to my CRM?
              I am using the CRM version 5.1.2 and I will be using the VOIP extension version 1.8.8.

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              • #8
                Go to Administration -> Extensions -> Chose File (your zip file with VoIP extension) -> Upload

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