External Accounts

[pavel_s]

There is a problem with Google Sync.
I've connect admin user to google account (calendar & contacts) but for other users it doesn't work.
Have you any suggestions?

[tanya]

Hi,
did other users connect to their google accounts?
Also check their Access to Google Calendar and Google Contacts in their profiles, please.

[pavel_s]

Hello,
no, only admin could connect. I have the same privileges as admin.

[tanya]

What error did you get, or what step isn't available according to guide?

https://www.espocrm.com/features/google-calendar-sync/

External account is disabled or Connect button doesn't work?
Attach Access screenshot of any user as well

[pavel_s]

First screen by admin
second - other user
Bad Response - the only error i get

[tanya]

Check the log - espocrm in data/logs and apache error log as well.

[pavel_s]

I'll check it later and will give you feedback

[pavel_s]

This is what was in logs
[2018-04-26 15:06:25] Espo.ERROR: API [POST]:/:controller/action/:action, Params:Array ( [controller] => ExternalAccount [action] => authorizationCode ) , InputData: {"id":"Google__5acc4f3e3e3c7b$
[2018-04-26 15:06:25] Espo.ERROR: Display Error: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'id' at row 1, Code: 22001 URL: /api/v1/ExternalAccount/action/authorizationC$

[tanya]

Oh, we found this problem few days ago. You can wait for a new release of EspoCRM or modify one file and Rebuild CRM in Administration
https://github.com/espocrm/espocrm/c...745ac3b9683fd5

[pavel_s]

Thanks a lot! It solves my problem!))