Apply Assignment Rule taks in BPM does not respect "Multiple Assigned Users"

[p4zdy]

Hi,

can you help me with the flowchart task "Apply assignment rule" when we have Multiple assigned users activated? I can see that the json of entity shows value in assignedUser, but not assignedUsers. It's not even visible in the application, cause the assignedUser is hidden by default now.
Is the apply assignment rule not suitible for this scenario? I tried to follow up on the task with a formula which adds the assignedUser to assignedUsers, but now the notification system sends 2 emails, because the entity is practically assigned twice

Any ideas?

Advanced pack: 3.12.0
Espo: 9.3.0

Probably not version-related though, I just happened to notice now after the update


Steps to reproduce:
Flowchart with signal start @create on entity with Multiple assigned users -> Apply Assignment Rule
Result:
assigned user updated, assigned users blank


Thanks,
p4

[yuri]

Hi,

Currently, multiple assigned users field is not covered by the Apply Assignment Rule action. There must be workarounds though.

[heint]

Greetings, p4zdy,

Since direct functionality is not covered properly yet, please attach the screenshot of your action where you are trying to apply the "assignment rule" to the target entity. Maybe I or someone else will suggest a temporary workaround based on that additional screenshot.