Unable to create PDF Templates - 403 Error

[TKopp]

Hello,

we face difficulties to create pdf templates. If we navigate to administration > pdf templates, we receive an 403 error.

We are running on 9.0.8 and have the advanced pack installed on version 3.9.0.

I assumed this is a permission problem, but the admin user has all permission rights.

Did we miss something, are there further actions needed to use the "print to pdf" than just installing the advanced pack?

[lazovic]

Hi TKopp,

Please tell me if there is anything in the error logs of your instance?

Please also note that Print to PDF is a default function of EspoCRM and does not depend on extensions installed.

[victor]

Advanced Pack is not related to this error.

Please try again to grant the required Permissions: https://docs.espocrm.com/administrat...n/#permissions. For example:

sudo find . -type d -exec chmod 755 {} + && sudo find . -type f -exec chmod 644 {} +;
sudo find data custom client/custom -type d -exec chmod 775 {} + && sudo find data custom client/custom -type f -exec chmod 664 {} +;
sudo chmod 775 application/Espo/Modules client/modules;
sudo chmod 754 bin/command;
sudo chown -R www-data:www-data .;