Sales Pack - Displayed name for Contact type Link Multiple

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • qpoint
    Member
    • Aug 2021
    • 42

    #1

    Sales Pack - Displayed name for Contact type Link Multiple

    After an upgrade of espo to version 7.5.6, the display name for Contacts changed from firstName + lastName to just lastName in entities with a custom Link Multiple for billing contacts.
    Both the Quote and SalesOrder entities had this added so that multiple contacts could be entered.
    Administrative settings for Person Name Format is set to "First Last" and did not change.

    The Case.Contacts field provides multiple contacts out-of-the box, and names here still show ok, and further, have a means to designate the Primary contact somehow.
    It seems to be just the entities that we customized.

    The fields we added:
    Quote.billingContacts. Relationship: Many-to-Many, Link billingContacts.
    SalesOrders.billingContacts. Relationship: Many-to-Many, Link billingContacts.

    Is there a way to correct this?
    Thanks.

    Espo version: 7.5.6
    Sales Pack Version: 2.1.5
  • yuri
    Member
    • Mar 2014
    • 9001

    #2
    It's likely not controlled by Sales Pack. It's the Espo internal logic. 7.5 is quite an old version. I'd recommend consider upgrading.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • qpoint
      Member
      • Aug 2021
      • 42

      #3
      Understood, we'll just live with it for now.

      We run a dockerized environment and upgrades with espo require careful planning given php version and extension compatibility. Given that, we tend to do upgrades once a year, around holiday periods. We have a lot of workflows (automated customer invoicing and renewal quotes which is very nice) that are active and we've had things break after an upgrade.

      Thanks.



      Comment

      Working...