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  • tayling
    Member
    • Apr 2023
    • 53
    #1

    Portal Login

    I am trying to upgrade my Advance Pack extension and cannot login to the portal. I have recenly lost my laptop with access codes - who should I contact?
    Thanks
    Tony
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8631
      #2
      Hi Tony,

      Please contact via the website contact form.

      You can also try to recover your portal password by clicking forgot password.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • tayling
          Member
          • Apr 2023
          • 53
          #3
          Hi, thanks for the reply. I did try yesterday to contact via the website but it would not submit, I have successfully submitted a request today.

            Comment

            • tayling
              Member
              • Apr 2023
              • 53
              #4
              Advanced Extension succeeded to 3.63 but I still cannot upgrade t ESPOCRM 9 - do I have t uninstall the extension maybe to upgrade
              Thanks

                Comment

                • lazovic
                  #4.1
                  lazovic commented
                  01-30-2025, 07:01 AM
                  Editing a comment
                  Please describe in more detail what problem you are facing when trying to upgrade your EspoCRM instance. Also, please share the error logs.
                • tayling
                  Member
                  • Apr 2023
                  • 53
                  #5
                  Thanks for standing by - a change to the command -
                  /opt/cpanel/ea-php83/root/usr/bin/php -c /home/collectionau/public_html/php.ini command.php upgrade -y
                  It upgraded but did cause a file ownership issue but all fixed now.

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