Portal Login

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • tayling
    Member
    • Apr 2023
    • 67
    #1

    Portal Login

    I am trying to upgrade my Advance Pack extension and cannot login to the portal. I have recenly lost my laptop with access codes - who should I contact?
    Thanks
    Tony
    Tags: None
    • yuri
      EspoCRM product developer
      • Mar 2014
      • 9644
      #2
      Hi Tony,

      Please contact via the website contact form.

      You can also try to recover your portal password by clicking forgot password.

        Comment

        • tayling
          Member
          • Apr 2023
          • 67
          #3
          Hi, thanks for the reply. I did try yesterday to contact via the website but it would not submit, I have successfully submitted a request today.

            Comment

            • tayling
              Member
              • Apr 2023
              • 67
              #4
              Advanced Extension succeeded to 3.63 but I still cannot upgrade t ESPOCRM 9 - do I have t uninstall the extension maybe to upgrade
              Thanks

                Comment

                • lazovic
                  #4.1
                  lazovic commented
                  01-30-2025, 07:01 AM
                  Editing a comment
                  Please describe in more detail what problem you are facing when trying to upgrade your EspoCRM instance. Also, please share the error logs.
                • tayling
                  Member
                  • Apr 2023
                  • 67
                  #5
                  Thanks for standing by - a change to the command -
                  /opt/cpanel/ea-php83/root/usr/bin/php -c /home/collectionau/public_html/php.ini command.php upgrade -y
                  It upgraded but did cause a file ownership issue but all fixed now.

                    Comment

                    Previous template Next
                    Working...