Issue with one mailbox in EspoCRM

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  • emillod
    Active Community Member
    • Apr 2017
    • 1405

    Issue with one mailbox in EspoCRM

    Hello Guys,
    i found out that one of mailboxes, which is working for almost for 10 years stopped working. I didn't change a thing. It just stopped fetching emails.
    In logs i found a lot of errors like this:
    PHP Code:
    [2022-05-11 18:10:34] ERROR: EmailAccount 54c1159ce9b46, get message; 0 cannot read - connection closed? [] []
    [2022-05-11 18:10:34] WARNING: E_WARNING: fwrite(): SSL operation failed with code 1. OpenSSL Error messages: error:1420C0CF:SSL routines:ssl_write_internalrotocol is shutdown {"code":2,"message":"fwrite(): SSL operation failed with code 1. OpenSSL Error messages:\nerror:1420C0CF:SSL routines:ssl_write_internalrotocol is shutdown","file":"/var/www/espocrm/vendor/laminas/laminas-mail/src/Protocol/Imap.php","line":327} [] 
    

    It's weird because all mailboxes are using the same server(Gmail) and only one stopped working.
  • item
    Active Community Member
    • Mar 2017
    • 1476

    #2
    Hello Emil,
    maybe : https://support.google.com/accounts/...n-app-password

    we use 2FA in office365 and need to create app password for outlook
    best Regards
    If you could give the project a star on GitHub. EspoCrm believe our work truly deserves more recognition. Thanks.​

    Comment

    • emillod
      Active Community Member
      • Apr 2017
      • 1405

      #3
      item thank you for your response. It worked for MANY years and now it stopped? Other mailboxes works without any issues. I can also perform a connection test.. I'm not sure is it connected, but i'll check this.

      Comment

      • item
        Active Community Member
        • Mar 2017
        • 1476

        #4
        Look https://support.google.com/accounts/...re-secure-apps
        maybe, office365 change too for more secure

        Google account type starting from February 28, 2022. Existing users may continue to sign into their Google Account using their username and password until May 30, 2022
        If you could give the project a star on GitHub. EspoCrm believe our work truly deserves more recognition. Thanks.​

        Comment

        • emillod
          Active Community Member
          • Apr 2017
          • 1405

          #5
          item i heard about that, so from next month all users in Google have to switch to Google App Password?

          Comment

          • item
            Active Community Member
            • Mar 2017
            • 1476

            #6
            Hello Emil,
            i don’t know for Google, but for Office365 and 2FA activated on O365, the only solution I find is appPassword.

            If you could give the project a star on GitHub. EspoCrm believe our work truly deserves more recognition. Thanks.​

            Comment

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