How to create a counter and update in BPM flowchart

[jd13579]

Hello,

I am trying to update to create a flow chart to check the status of lead after 1 week, and if for example still not interested, it will will count once and then transfer to another assigned user. The main point is I want to get the number of times it passes through transfer, and update the description accordingly..

This is what I tried:

// Increment the number of count
$count = 0;
$NCount = $count++

//Update the notes
ifThen(
$Ncount > 0,
record\update(
'Opportunity',
'description',
'It is transferred '+ $Ncount +' times'
);
);


But it doesn't seem to work..here I am trying to increase the counter, and since it checks an opportunity, then update the description with number of times it goes through this task.

I appreciate if you could help me!

Thanks in advance!
Judy

[yuri]

Hi Judy,

I recommend using separate nodes: script task, gateway, task to update a record. You will be able to see in the process history how the flow was proceeded.

[rabii]

Hello,

I am trying to update to create a flow chart to check the status of lead after 1 week, and if for example still not interested, it will will count once and then transfer to another assigned user. The main point is I want to get the number of times it passes through transfer, and update the description accordingly..

This is what I tried:

// Increment the number of count
$count = 0;
$NCount = $count++

//Update the notes
ifThen(
$Ncount > 0,
record\update(
'Opportunity',
'description',
'It is transferred '+ $Ncount +' times'
);
);


But it doesn't seem to work..here I am trying to increase the counter, and since it checks an opportunity, then update the description with number of times it goes through this task.

I appreciate if you could help me!

Thanks in advance!
Judy

you might consider a Job to do it, if the lead assigned status == "Not Interested" then increment the count (Job could be schedule on weekly basis). BPM also could do the job you just need the right flowchart.

I am not sure if this related to lead or opportunity?

[jd13579]

Hi,

This was for an opportunity. It is better to be in the BPM, because it has to count up to 4 times.