failures with backup

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  • Ara
    Member
    • Mar 2021
    • 31

    failures with backup

    Hello I made a backup with tar -cf files.tar.gz, como se muestra aquí https://docs.espocrm.com/administrat...p-and-restore/

    Copy the application, and if I can access as administrator and another user can also access, but the other users cannot, try changing the passwords and it has not worked for me, I have also created new users but it does not allow access or with the new users , I get the following error



    It lets me save contact, accounts and send emails, but things like creating entities, adding fields, changing the logo but not allowed, any idea why this happens and how can I fix it?
    Last edited by Ara; 05-17-2021, 05:39 PM.
  • shalmaxb
    Senior Member
    • Mar 2015
    • 1603

    #2
    Hi, could be wrong folder permissions on your web server. Check the file data/logs.

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