failures with backup

[Ara]

Hello I made a backup with tar -cf files.tar.gz, como se muestra aquí https://docs.espocrm.com/administrat...p-and-restore/

Copy the application, and if I can access as administrator and another user can also access, but the other users cannot, try changing the passwords and it has not worked for me, I have also created new users but it does not allow access or with the new users , I get the following error
"Error 500 Permission denied for data/cache/application/acl/60760fe6b6cc06c.php"


It lets me save contact, accounts and send emails, but things like creating entities, adding fields, changing the logo but not allowed, any idea why this happens and how can I fix it?

[minbar]

Hi Ara,

It looks to me that you don’t have the correct permissions set on the server directories, check out https://docs.espocrm.com/administrat...-based-systems which shows you what you need to set.

Hope that helps..
Gareth

[Ara]

If it worked for me, thank you
It has not worked with 775, but with 777 it has worked well

[minbar]

No problem, glad it’s working.