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Converting From Lead to Account/Contact Issues

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  • Converting From Lead to Account/Contact Issues

    Hi,

    When we are converting a lead to an account or a contact it is not updating custom fields i have created to the new account or contact. For eg i have created a custom field as Account ID in the Leads, but when i'm converting this lead as an account or a contact this custom field is not transferred to the new account or contact. How can i solve this issue.

  • #2
    Hi

    I know about this issue. To be fixed in the next release. For now you can fix it in /application/Espo/Modules/Crm/Resources/metadata/entityDefs/Lead.json

    convertFields parameter. Specify your custom fields there.

    clear cache after all.

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    • FaizAhamed
      FaizAhamed commented
      Editing a comment
      Thnx yurikuzn....

  • #3
    Hi Yurikuzn,

    I tried this option, but it's still not showing the parameters, Any other option available for this?

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    • #4
      That should work. You need to map correspondence of fields. For email address you need to specify extra field 'emailAddressData'.

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      • #5
        Hi Yurikuzn.... Its working, thanks for the support.....

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